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Shipping Policy

We are happy to offer complimentary shipping option on all Hemaceleste.com orders over $100 shipped anywhere in the United Arab Emirates. We also offer expedited shipping options at checkout. Shipping rates will be calculated once the address is entered. Please note: All orders shipped via the Free Shipping option, can take 10 – 15 business days for delivery.

Hemaceleste is not responsible for any order once the package(s) has been delivered to the shipping carrier. Hemaceleste is not responsible for lost, stolen, or undelivered packages, or for errors made by the shipping carrier.

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International Shipping Policy

Our goal is to ship International orders of in stock styles within 4 to 6 business days of receipt by Hemaceleste.Hemaceleste is not responsible for any order once the package(s) has been delivered to the shipping carrier. Hemaceleste is not responsible for lost, stolen, or undelivered packages, or for errors made by the shipping carrier.

If for any reason your international package does not arrive, we suggest contacting your local customs department. Customer is responsible for all customs and duty fees for international orders.

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